Frequently Asked Question

Frequently Asked Questions

A: Our cleaning company offers a wide range of services including residential cleaning, commercial cleaning, move-in/move-out cleaning, deep cleaning, and special occasion cleaning.

A: Yes, our cleaning services are completely customizable to meet the specific needs of our clients. We work with each client to create a personalised cleaning plan that addresses their unique concerns and priorities.

A: Yes, all of the cleaning products we use are safe for children and pets. We use eco-friendly and non-toxic products that are safe for all living beings.

A: Scheduling a cleaning service is easy! You can book a cleaning service online through our website, or you can call us to schedule an appointment over the phone.

A: The frequency of cleaning services depends on your individual needs and preferences. Some clients choose to schedule weekly or bi-weekly services, while others prefer monthly or occasional services. We are happy to work with you to find a schedule that works best for you.

A: It is not necessary for you to be home during the cleaning service, but we do require access to the property. Some clients prefer to give us a key, while others opt to use a smart lock or security system.

A: Yes, all of our cleaners are insured and bonded for your protection.

A: Yes, we provide a satisfaction guarantee for all of our cleaning services. If you are not completely satisfied with the results of your cleaning service, please contact us within 24 hours and we will do our best to make it right.